Applying for

Resident DC Specialist Engineer


  • 1-3 years of data center operations experience.
  • Nationality: Egyptian
  • Solid background in Network, Datacenter infrastructure, Virtualization infrastructure, system administration and architecture.
  • Experience with diagnostic, monitoring, and analysis tools
  • CCNA certificate is a must.
  • MCSA is preferred
  • VCP-DCV is preferred.

The position will conduct and follow up on the below duties:

  • Able to work in different data center areas and technologies whenever needed.
  • Log all activities into the incident management system.
  • Ensure incidents are closed in a timely fashion with verification of customer satisfaction.
  • Support different solutions and multiple vendors with our customers in terms of Monitoring, Configuration assistance, Problem resolving, and TAC engagement.
  • Do initial steps with the customers to solve or determine the physical and logical problems.
  • Working knowledge of virtualization, VMWare, Hyper-V.
  • Strong knowledge of systems and networking software, hardware, and networking protocols.
  • Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
  • Knowledge of Data center, networks (LAN, WAN), and patch management.
  • Familiarity with various operating systems and platforms.
  • Troubleshooting with the customers the (Network and Datacenter).
  • Knowledge of Active Directory, DNS, FTP, TFTP.
  • Knowledge of HCI infrastructure.
  • Up to (24×7) Customer Operations Support.

Job Code: CST.SP0511
Position title: Resident DC Specialist Engineer

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