Applying for

Resident Network Engineer


  • Nationality: Egyptian
  • 1-3 years of network operations experience
  • Solid background in network administration and architecture
  • Experience with network diagnostic, monitoring, and analysis tools
  • CCNA certificate is a must
  • CCNP ENCOR is preferred
  • Understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g.BGP, EIGRP, OSPF)
  • Security background is preferred

The position will conduct and follow up on the below duties:

  • Monitoring the clients’ internal networks using available tools.
  • Able to work in different networking areas and technologies whenever needed.
  • Log all the activities into the incident management system.
  • Ensure that all the incidents are closed in a timely fashion with verification of customer satisfaction.
  • Support different solutions with our customers in terms of Monitoring, Configuration assistance, Problem resolving, and TAC engagement.
  • Do initial steps with the customers to solve or determine the physical problems.
  • Troubleshooting with the customers the (Logical cases, static subnets issues & basic hosting problems.
  • Up to (24×7) Customer Operations Support.

Job Code: CST.SP0511

The vacancy deadline is June 15, 2023.

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