Applying for
Network Operation Engineer
Qualifications
- 1-3 years of network operations experience
- Solid background in network administration and architecture
- Experience with network diagnostic, monitoring, and analysis tools
- CCNA certificate is a must.
- CCNP ENCOR is preferred.
- Security background is preferred.
The eligible candidate shall possess the below competencies:
- active listening skills.
- Verbal Communication
- Time Management
- Work under stress
- Must be professional, personable, and courteous at all times.
The position will conduct and follow up on the below duties:
- Monitor client and internal networks using available tools
- Able to work in different networking areas and technologies whenever needed,
- Log all activities into the incident management system
- Ensure incidents are closed in a timely fashion with verification of customer satisfaction
- Support different solutions with our customers in terms of Monitoring, Configuration assistance, Problem resolving, TAC engagement.
- Do initial steps with the customers to solve or determine the physical problems.
- Troubleshooting with the customers the (Logical cases, static subnets issues & basic hosting problems.
- Up to (24×7) Customer Operations Support.
Salary: Confidential
Nationality: Egyptian.
Job Code: TE.EN1-016334-22
Position title: Network Operation Engineer.
Gender: Males only