Applying for



  •  BSc degree in business administration (or any other equivalent degree).
  •  3 years’ hg in the field of admin
  •  Advanced user of Microsoft office suite
  • Advanced user in Visio
  •  Very good in English language in different functions

The eligible candidate shall possess the below competencies:

  • Flexibility Relationship building
  • Customer Service orientation Verbal Communication
  • Continuous learning
  • Communication
  • Organization Skills

The position will conduct and follow up on the below duties:

  •  Collect and enter engineers’ allowances in the main allowance sheet
  •  Follow up engineers’ attendance on attendance application
  • Collect service reports from engineers and save them on the server
  •  Dispatching tickets for the call center and following up with engineers to update and close tickets
  • Create replacement procedures for faulty devices
  •  Collect and save project income and details on the server
  •  Enter devices in warranty and SLAs to the main database
  •  Submit required reports from teams’ managers if needed like weekly reports
  • Collect and follow up SLA maintenance reports
  • Manage maintenance requests for 3rd parties.
  • Follow up technicians’ attendance& allowances & technicians report
  • Coordinating with the company’s representatives to deliver and receive tools and equipment

Salary: Confidential

Job Code: TE.MQ.052

Position title: Admin Dispatcher

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