Applying for
Admin-dispatcher
Qualifications
- BSc degree in business administration (or any other equivalent degree).
- 3 years’ hg in the field of admin
- Advanced user of Microsoft office suite
- Advanced user in Visio
- Very good in English language in different functions
The eligible candidate shall possess the below competencies:
- Flexibility Relationship building
- Customer Service orientation Verbal Communication
- Continuous learning
- Communication
- Organization Skills
The position will conduct and follow up on the below duties:
- Collect and enter engineers’ allowances in the main allowance sheet
- Follow up engineers’ attendance on attendance application
- Collect service reports from engineers and save them on the server
- Dispatching tickets for the call center and following up with engineers to update and close tickets
- Create replacement procedures for faulty devices
- Collect and save project income and details on the server
- Enter devices in warranty and SLAs to the main database
- Submit required reports from teams’ managers if needed like weekly reports
- Collect and follow up SLA maintenance reports
- Manage maintenance requests for 3rd parties.
- Follow up technicians’ attendance& allowances & technicians report
- Coordinating with the company’s representatives to deliver and receive tools and equipment
Salary: Confidential
Job Code: TE.MQ.052
Position title: Admin Dispatcher